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Difference Between Verbal and Nonverbal Communication

verbal and non verbal communicationCommunication is a natural phenomenon, it is an act of interacting with people and sharing information with them. Do you know, whether you speak or not, it communicates the message to the other party. There are two types of communication Verbal and Non-verbal. Verbal communication is a form of communication in which you use words to interchange the information with other people either in the form of speech or writing.

On the contrary, Nonverbal communication does not use words for communicating anything, but some other modes are used, i.e. where communication takes place by way of unspoken or unwritten messages such as body language, facial expressions, sign language and so forth. In this article excerpt, we’ve broken down all the important differences between verbal and non-verbal communication in detail.

Content: Verbal Communication Vs Nonverbal Communication

  1. Comparison Chart
  2. Definition
  3. Key Differences
  4. Video
  5. Conclusion

Comparison Chart

Basis for ComparisonVerbal CommunicationNon-verbal Communication
MeaningThe communication in which the sender uses words to transmit the message to the receiver is known as verbal communication.The communication that takes place between sender and receiver with the use of signs is known as non-verbal communication.
TypesFormal and InformalChronemics, Vocalics, Haptics, Kinesics, Proxemics, Artifacts.
Time ConsumingNoYes
Chances of transmission of wrong messageRarely happens.Happens most of the time.
Documentary EvidenceYes, in case of written communication.No
AdvantageThe Message can be clearly understood and immediate feedback is possible.Helpful in understanding emotions, status, lifestyle and feelings of the sender.
PresenceThe message can be transmitted through letters, phone calls, etc. so the personal presence of the parties, doesn't make any change.The personal presence of both the parties to communication is a must.

Definition of Verbal Communication

The communication in which the sender uses words, whether spoken or written, to transmit the message to the receiver is known as Verbal  Communication. It is the most effective form of communication that leads to the rapid interchange of information and feedback. There are fewer chances of misunderstanding as the communication between parties is clear, i.e. the parties are using words for saying anything.

The communication can be done in two ways (i) Oral – like face to face communication, lectures, phone calls, seminars, etc. (ii) Written – Letters, E- mail, SMS, etc. There are two types of communication, they are:

  • Formal Communication: Also termed as official communication, it is a type of communication in which the sender follows a pre-defined channel to transmit the information to the receiver is known as formal communication.
  • Informal Communication: Most commonly known as grapevine, the type of communication in which the sender does not follow any pre-defined channels to transmit the information is known as informal communication.

Seminar

Video: Verbal Communication

Definition of Nonverbal Communication

Non-verbal communication is based on the understanding of the parties to communication, as the transmission of messages from the sender to receiver is wordless i.e. the communication uses signs. So, if the receiver understands the message completely and proper feedback is given afterwards, then the communication succeeds.

It complements the verbal communication many times, to understand the mindset and the status of the of the parties, which is not spoken by them, but it is an act of understanding. The types of Non-verbal communication are as under:

  • Chronemics: The use of time in communication is chronemics, which speaks about the personality of the sender / receiver like punctuality, the speed of speech, etc.
  • Vocalics: The volume, tone of voice and pitch used by the sender for communicating a message to the receiver is known as vocalics or paralanguage.
  • Haptics: The use of touch in communication is the expression of feelings and emotions.
  • Kinesics: It is the study of the body language of a person, i.e., gestures, postures, facial expressions, etc.
  • Proxemics: The distance maintained by a person while communicating with others, communicates about the relationship of the person with others like intimate, personal, social and public.
  • Artifacts: The appearance of a person speaks about his personality, i.e. by way of clothing, carrying jewellery, lifestyle, etc. This kind of communication is known as artifactual communication.
  • Sign Language

Video: Nonverbal Communication

Key Differences Between Verbal and Nonverbal Communication

The following points explain the difference between verbal and non-verbal communication in detail:

  1. The use of words in communication is Verbal communication. The communication which is based on signs, not on words is Non-verbal communication.
  2. There are very fewer chances of confusion in verbal communication between the sender and receiver. Conversely, the chances of misunderstanding and confusion in non-verbal communication are very much as the use of language is not done.
  3. In verbal communication, the interchange of the message is very fast which leads to rapid feedback. In opposition to this, the non-verbal communication is based more on understanding which takes time and hence it is comparatively slow.
  4. In verbal communication, the presence of both the parties at the place of communication is not necessary, as it can also be done if the parties are at different locations. On the other hand, for an effective non-verbal communication, both the parties must be there, at the time of communication.
  5. In verbal communication, the documentary evidence is maintained if the communication is formal or written. But, there is no conclusive evidence  in case of non-verbal communication.
  6. Verbal communication fulfils the most natural desire of humans – talk. In the case of Non-verbal communication, feelings, status, emotions, personality, etc are very easily communicated, through the acts done by the parties to the communication.

Video: Verbal Vs Nonverbal Communication

Conclusion

Verbal and Non-verbal communication are not contradictory to each other, but they are complementary as somebody has rightly said, ” Actions are louder than words.” In short, both goes side by side and helps a human being, to interact and respond to other human beings.

Verbal communication is obviously an important part of life as we use words to communicate. But have you ever thought, that a small baby cannot use language or words to speak, but he chooses signs to show his anger, happiness, and sorrow. Similarly, deaf and dumb persons also use sign language for communicating with other people. So, this is the significance of Non-verbal communication in many lives.

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Comments

  1. Manika says

    May 6, 2016 at 4:24 pm

    Thankyou for your answer……it had been explained really very well….

    Reply
    • Shubham tripathi says

      April 23, 2017 at 1:58 pm

      True

      Reply
    • Sonu meena says

      August 29, 2019 at 9:47 pm

      really this is very well for understanding the topic

      Reply
      • Ingbian says

        June 23, 2021 at 7:14 pm

        So good

        Reply
  2. Kemo Traore says

    July 3, 2016 at 11:06 pm

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    Reply
  3. Hemshree Jain says

    September 4, 2016 at 5:41 pm

    Really Nice Explanation..! So helpful for me..! Tommorow is my exam.. n now i can surely write a vry good answer in my own words..! Thankyou..!

    Reply
    • k.d says

      September 13, 2019 at 5:20 pm

      same here

      Reply
    • Lakshmi says

      May 15, 2022 at 11:10 pm

      Nice explanation It’s very useful to me I fully understand about communication
      And it’s useful for tomorrow my exam

      Reply
  4. Obioha says

    September 12, 2016 at 8:11 pm

    Very helpful,you broke it down real good for me. I understand it more now than i did in the lecture hall. THUMPS UP!

    Reply
  5. ambi says

    November 24, 2016 at 11:52 am

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    Reply
  6. Rahul Malkani says

    January 26, 2017 at 3:30 pm

    This is very helpful to me…
    The explanation is awesome and easy to understand….

    Reply
  7. Katey says

    August 8, 2017 at 12:59 am

    This was very useful for my understanding, thank you.

    Reply
  8. Ben Rodgers says

    October 5, 2017 at 9:45 am

    This was helpful to me. The explanation is cool

    Reply
    • Surbhi S says

      October 5, 2017 at 9:55 am

      We are really glad to know that the article helped you. Keep sharing your valuable views with us. 🙂

      Reply
  9. Aswin says

    November 19, 2017 at 12:27 pm

    Very very helpful information. 🙂

    Reply
  10. sana says

    November 26, 2018 at 11:43 pm

    thank u tomorrow is my exam so i think i can answer all the Q because of u

    Reply
  11. Jalaj Pandey says

    December 2, 2018 at 11:44 am

    thanks, ma’am…<3

    Reply
  12. Rupesh padiyar says

    December 7, 2018 at 10:07 am

    Thanks

    Reply
    • Abdikadir farah says

      March 29, 2023 at 12:06 am

      very helpful information ℹ️ glad 😊

      Reply
  13. kelvin says

    December 18, 2018 at 1:22 pm

    very helpful hank you

    Reply
  14. AKHILESH KUMAR says

    May 6, 2019 at 6:25 am

    So nice

    Reply
  15. Amit Singh tomar says

    May 21, 2019 at 8:55 pm

    This was very helpful for me … The Cool explaination

    Reply
  16. sj says

    July 12, 2019 at 8:03 pm

    Thank you this was an excellent explanation,

    Reply
  17. Maria Sebastian says

    July 24, 2019 at 3:18 am

    Excellent site! I’ll use this in my classes. THANK YOU

    Reply
  18. Kartik Harsora says

    November 21, 2019 at 10:38 am

    It’s super to understand. This is easy for me. Thank you

    Reply
  19. Jitendra says

    November 26, 2019 at 4:51 pm

    Tomorrow will be my paper… And I didn’t know what is the meaning communication😅but, After watching this video…I know that I’ll be definitely passing in this examination. Thank you so much, ma’am

    Reply
  20. Rudraksh sharma says

    February 19, 2020 at 11:35 am

    thanks, ma’am…..The explanation is awesome and easy to understand….

    Reply
  21. Aditya patwardhan says

    June 3, 2020 at 11:00 pm

    thanks a lot for such valuable information

    Reply
  22. Muhammad Bilal says

    December 22, 2020 at 11:50 pm

    very helpful

    Reply
  23. Terala Geeganage says

    June 30, 2021 at 7:05 am

    Good lesson. I got more ideas. Thank you very much

    Reply
  24. Sudheer says

    October 12, 2021 at 4:28 pm

    Well written article with clear explanation.

    Reply
  25. Shailly says

    February 24, 2022 at 6:24 pm

    Very nice article 😊. Thank u so much for this wonderful information. Very thankful to u 😊

    Reply
  26. Ivy faith mtema says

    March 9, 2022 at 4:30 pm

    Thank you very much for the well explanation on this topic, I’ve learnt something new, much appreciated

    Reply
  27. Ivy faith mtema says

    March 9, 2022 at 4:33 pm

    Thank you very much for the well explanation on this topic, I’ve lent a lot, much appreciated

    Reply
  28. Agatha George says

    November 4, 2022 at 10:21 am

    Thanks for the explanation

    Reply
  29. Sudip sarkar says

    April 19, 2023 at 9:01 pm

    thanks for all information

    Reply
  30. Dennis Kabba says

    January 3, 2024 at 5:50 am

    Thank for the answers please can I know the author of this article and the year he published this article

    Reply
    • Surbhi S says

      February 1, 2024 at 12:48 pm

      Author is Surbhi S. and it is published on Apr 2, 2015

      Reply
  31. William Clark says

    February 21, 2024 at 5:35 am

    Great stuff. the videos were helpful as well!

    Reply

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